When We Are Closed

Between the hours of 18:00 and 08:00 each week day and during weekends, (including Bank Holidays) assistanceis available from the Out-of-Hours Service commissioned by South Durham Health Federation/County Durham CCG .Please dial 111, the call will be triaged and dealt with in a timely manner depending on the urgency of your condition and you will be directed to your nearest available service.

During normal practice opening hours, the practice remains your first point of contact for all routine requests.

NHS 111 is the number to call when you need non-emergency medical advice but it's not a life-threatening emergency. Calls to NHS 111 are FREE from landlines and mobiles and is a 24-hour service.

When to call 111

• You think you need to go to A&E or another NHS urgent care service
• Your GP surgery is closed and you need healthcare advice
• You don't know who to call for medical help

When to call 999

Call 999 for life-threatening emergencies such as:

• Major accident or trauma
• Severe breathlessness
• Severe breathing
• Loss of consciousness
• Severe chest pain

Community Pharmacists

In addition to dispensing prescriptions the large network of community pharmacies across Co Durham and Darlington provide a wide range of services e.g. minor ailments, sexual health and smoking cessation services.

A number of pharmacies provide extended opening hours including opening in the evenings and at weekends, details of all pharmacies in County Durham and Darlington can be accessed via www.durhamlpc.org.uk click on the "pharmacies" link on the left hand side of the home page. We recommend that you telephone a pharmacy to check they can provide the service you need before you set off.

When we are closed for staff training (see separate tab)